At El Cid Resorts, we are committed to delivering the highest level of quality service necessary to ensure our guests enjoy a safe and comfortable stay. In recognition of our efforts to continually improve our product offerings and standards, we received numerous Top Awards for exceptional guest satisfaction, quality food and beverage, safety and hygiene.
For complying with the rigorous food and beverage hygiene standards established by México’s Board of Health, El Cid Resorts in Mazatlán, Riviera Maya and Cozumel are certified with the Distintivo H recognition.
Certification was granted to all El Cid properties in Mazatlán and the Caribbean for producing safe and hygienic food for consumption by guests.
El Cid Marina Beach and El Cid Castilla Beach in Mazatlán earned the coveted Room Check certification for demonstrating their effectiveness in room cleaning operations against hygiene implications.
The Pool Check endorsement certifies that the swimming pools at El Cid properties in Mazatlán are free from known contaminants and are consistently maintained.
Due to the sustainable and ethical practices implemented by Hotel Marina El Cid Spa & Beach Resort in Riviera Maya to reduce the negative impact on the environment, it has earned the distinctive Eco Check certification.
For developing the appropriate plans and procedures along with contingency arrangements that are vital to continue operation in an emergency, Hotel Marina El Cid Spa & Beach Resort received the Crisis Check certification.
In recognition for ensuring the proper installation and maintenance of its water systems, Mazatlán's four resorts were granted the Aqua Check.